Privacy Policy

This privacy policy explains how we use any personal information we collect.

Why do we collect information about you?

The information we collect about you will depend on who you are: a member of staff, trustee, volunteer, allotment holder or if you register with us to attend an event or to receive our newsletter or place an order for products or services. We may collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions, in order to be able to contact you. We will collect the minimum data in each circumstance.

What information will we collect and how will we use it?

We collect information about you to enable us to contact you and in some cases to fulfil legal or Health & Safety requirements and, if you agree, to email you about activities and events that are going on in the park and may be of interest to you.

Highfield Park Trust will not sell or share your information with anybody else.


We would like to send you newsletters and information about events and things going on in the park which may be of interest to you. We will only send you information if you have asked us to do so or if you have consented to receive marketing following contact from us.

You have a right at any time to stop us from contacting you for marketing. If you no longer wish to be contacted for marketing purposes, please contact the Trust and we will delete your information from our systems.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address below. We may make a small charge for this service (maximum £10).

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Website and Cookies

The servers we use for our website are UK based.


We use cookies on our website.

Cookies are small, record-keeping text files that are downloaded and stored on your computer or other device when you visit a website. They do lots of different jobs, like remembering your preferences, in order to improve your user experience. They do not store personally identifiable information or enable us to access your computer.

We use traffic log cookies to analyse how visitors use our website including the number of users, where they have come to the website from and the pages they visited. Such statistical analysis enables us to improve the services we provide.

Third-party cookies, as the name implies, originate from third party organisation. As an example, if you ‘share’ content through a social media platform you might be sent cookies from its website. We do not control the setting of these cookies, so you should check with the provider concerned. We cannot access these cookies, nor can a third party access the data in cookies used on our site.

Most web browsers have settings relating to the use of cookies. You can choose not to use them, but this may prevent you from taking full advantage of a website.

You can find out more about cookies from the following websites:,,

Other websites

Our website may contain links to websites over which we have no control and such sites are not governed by this Privacy Policy. Please exercise caution and review the privacy statement applicable to the website in question.

Our website contains links to other websites. This privacy policy only applies to our website so when you link to other websites you should read their own privacy policies.

Data Officer

The data officer for Highfield Park Trust is the Park Manager.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates our website. This privacy policy was last updated on 17 May 2022.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.

Highfield Park Visitor Centre, Hill End Lane, St Albans, Hertfordshire, AL4 0RA

by email:

Tel: 01727 847242